FORDGUIDES

We're gifted with guidance

Ford.co.uk

You have needs throughout your journey FordGuides have solutions

The FordPassTM app is your key to our friendly and knowledgeable team of FordPass experts. FordGuides are happy to help you with any FordPass needs or questions you may have.

DOWNLOAD THE FORDPASS APP

Chat

Chat

Need quick answers? Go to your FordPass app and use the Chat feature and a FordGuide will quickly reply.*1

Call

Call

A FordGuide would love to hear from you. One-touch dial from the FordPass app and a friendly voice will be happy to help.1

Roadside

Ford OneCall

FordPass will keep you moving in the event of a breakdown thanks to support from our Roadside Assistance team.

With one tap, you can call for help and receive assistance wherever you are. And if we can't repair your Ford on the spot, we'll arrange onward travel, alternative transport, a replacement vehicle or overnight accommodation for you.2

What does a FordGuide know, anyway ?

Here are a few of the questions FordGuides answer every day:

  • I have a question about the FordPass app


  • Reset my password


  • Help me find a Ford dealership

Have a question about FordPass?

Search for answers here or chat with a FordGuide using the FordPass app.

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Ford Credit Account

Add existing, view next payments, receive settlement quotes and make payments online.

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Find Your Ford Dealership

Search for your nearest Ford Dealership, setting your preferred dealer and book a service.

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Chat To A FordGuide

Need help with FordPass? Get in touch with one of our FordGuides.

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Find Parking Near You

Finding your nearest parking space has never been easier.

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Live Traffic News & Updates

Want live traffic updates to avoid the gridlock, hold-ups and queues?

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Add Your VIN Number

Adding your Ford VIN on the FordPass App has never been easier.

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